Ordering

All your queries answered regarding ordering.

How do I place an order?

You can place an order through our website or by calling our customer service team.

Can I place an order online?

Yes, you can easily place orders through our website. Simply browse our product catalog, add items to your cart, and follow the secure checkout process. If you encounter any issues or have specific requirements, don’t hesitate to contact us.

Do I need an account to place an order?

While not mandatory, creating an account allows you to track your order history, manage saved parts lists, and enjoy faster checkout in the future.

Product

All your queries answered regarding products.

What products do you specialize in?

At HydraForce Australia, we specialize in the wholesale distribution of hydraulic components, including Hydraulic Tipper Kits and a diverse range of hydraulic parts and accessories. Our products are sourced from reputable manufacturers to ensure quality and reliability.

What if I'm unsure about a part's compatibility?

Our customer service team is happy to assist you in finding the correct part for your vehicle. You can contact them by phone or chat online.

Do you offer technical support for product selection?

Absolutely! Our experienced team provides expert technical support to assist you in selecting the right hydraulic components for your specific needs. Feel free to reach out with your questions or requirements.

Do you offer product warranties?

Warranty information varies depending on the specific product. Warranty details are usually included on the product page or packaging.

Do you offer product warranties?

Warranty information varies depending on the specific product. Warranty details are usually included on the product page or packaging.

Payment

All your queries answered regarding payments.

What payment methods do you accept?

We accept various payment methods to provide convenience for our customers. Details about accepted payment methods are available during the checkout process on our website.

Is my payment information secure?

Yes, we use secure encryption technology to protect your payment information.

Do you offer COD?

Sorry, at this moment we do not offer cash on delivery (COD) mode of payment.

Shipping

All your queries answered regarding shipping.

How is shipping handled?

We strive to provide efficient and reliable shipping services. Shipping details, including costs and estimated delivery times, will be provided during the checkout process. For more information or special shipping arrangements, please contact us.

How much does shipping cost?

Shipping costs are calculated based on the weight, size of your order, your chosen delivery method, and your location. The final cost will be displayed at checkout.

Can I track my order?

Yes, you can track your order's progress by logging into your account or using the tracking information provided in your order confirmation email.

Return products

All your queries answered regarding return.

Can I return or exchange products?

We understand that circumstances may change. Please review our Returns and Exchanges policy on our website for detailed information. If you have specific questions or require assistance with a return, contact us at info@hydraforceaustralia.com.au.

How do I return an item?

Please visit our Returns Policy page or contact customer service for instructions on initiating a return.

How can I contact HydraForce Australia?

You can reach us through our Contact Us page at [https://hydraforceaustralia.com.au/contact-us]. Alternatively, you can email us at info@hydraforceaustralia.com.au for inquiries or assistance.